Homeโ€บZoho CRM vs Folk
Updated March 2026 ยท Independent Analysis

Zoho CRMvsFolk

Both Zoho CRM and Folk start at $20/mo. Folk is rated higher at 4.7/5 vs Zoho CRM's 4.2/5.

Z
Zoho CRM

Full-featured CRM for businesses of all sizes with extensive customization

โ˜… 4.2/5Founded 1996250K+ businesses users
Try Zoho CRM Free โ†’
F
Folk

Lightweight CRM for building relationships and managing outreach

โ˜… 4.7/5Founded 20203K+ companies users
Try Folk Free โ†’

โšก Quick Stats

โญ
Avg Rating
Folk4.7/5
๐Ÿ† Folk wins
๐Ÿ’ฐ
Starting Price
Zoho CRM$20/mo
Folk$20/mo
๐Ÿ† Zoho CRM wins
๐Ÿ”ง
Features
๐Ÿ† Zoho CRM wins
๐ŸŽ
Free Plan
Zoho CRMYes โœ“
FolkYes โœ“

๐Ÿ“Š Ratings Breakdown

Z

Zoho CRM

4.2/5 avg
G2 Score4.1/5
Capterra Score4.3/5
Overall Avg4.199999999999999/5
F

Folk

4.7/5 avg
G2 Score4.7/5
Capterra Score4.6/5
Overall Avg4.65/5

โšก Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Zoho CRM if you need:
  • โœ“ Lead Management
  • โœ“ Deal Management
  • โœ“ Workflow Automation
  • โœ“ AI Assistant (Zia)
  • โœ“ Reports & Analytics
Try Zoho CRM Free โ†’
Choose Folk if you need:
  • โœ“ Pipeline View
  • โœ“ Email Sequences
  • โœ“ Chrome Extension
  • โœ“ Enrichment
  • โœ“ Tags & Lists
Try Folk Free โ†’

๐Ÿ”ง Feature Comparison

Zoho CRM uniquely offers Lead Management, Deal Management, Workflow Automation. Folk uniquely offers Pipeline View, Email Sequences, Chrome Extension. Both share 1 features including Contact Management.

Feature
Zoho CRM
Folk
Contact Management
โœ“
โœ“
Lead Management
โœ“
โœ—
Deal Management
โœ“
โœ—
Workflow Automation
โœ“
โœ—
AI Assistant (Zia)
โœ“
โœ—
Reports & Analytics
โœ“
โœ—
Email Integration
โœ“
โœ—
Social CRM
โœ“
โœ—
Inventory Management
โœ“
โœ—
Custom Modules
โœ“
โœ—
Canvas Design
โœ“
โœ—
Mobile App
โœ“
โœ—
API
โœ“
โœ—
Telephony
โœ“
โœ—
Web Forms
โœ“
โœ—
Pipeline View
โœ—
โœ“
Email Sequences
โœ—
โœ“
Chrome Extension
โœ—
โœ“
Enrichment
โœ—
โœ“
Tags & Lists
โœ—
โœ“
Custom Fields
โœ—
โœ“
Shared Contacts
โœ—
โœ“
Mail Merge
โœ—
โœ“
Reporting
โœ—
โœ“
Integrations
โœ—
โœ“
Import/Export
โœ—
โœ“
Team Collaboration
โœ—
โœ“
Activity Timeline
โœ—
โœ“
Templates
โœ—
โœ“
Total Features
15
15

๐Ÿ’ฐ Pricing Comparison

Both Zoho CRM and Folk start at $20/mo.

Z

Zoho CRM Plans

Free tier available

Free
Free
  • โ€ข 3 users
  • โ€ข Leads & contacts
  • โ€ข Tasks
StandardBest Value
$20/user/mo
  • โ€ข Scoring rules
  • โ€ข Workflows
  • โ€ข Multiple pipelines
Professional
$35/user/mo
  • โ€ข SalesSignals
  • โ€ข Blueprint
  • โ€ข Inventory management
Enterprise
$50/user/mo
  • โ€ข Zia AI
  • โ€ข Custom modules
  • โ€ข Multi-user portals
Ultimate
$65/user/mo
  • โ€ข Advanced BI
  • โ€ข Enhanced feature limits
Full Zoho CRM pricing breakdown โ†’
F

Folk Plans

Free tier available

Free
Free
  • โ€ข 100 contacts
  • โ€ข 1 pipeline
StandardBest Value
$20/user/mo
  • โ€ข Unlimited contacts
  • โ€ข 2000 emails/mo
Premium
$40/user/mo
  • โ€ข 5000 emails/mo
  • โ€ข Enrichment
  • โ€ข Reporting
Custom
Custom
  • โ€ข Unlimited emails
  • โ€ข API
  • โ€ข Dedicated support
Full Folk pricing breakdown โ†’
๐Ÿ”” Get notified when prices change

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