Folk

Folk changed how our sales team operates. Pipeline visibility is crystal clear, email sequences are easy to set up, and the contact enrichment saves massive time. Closed 30% more deals in Q1 after switching.

Exceptional CRM. The AI-powered deal scoring is accurate — it flagged three deals as at-risk that we would have missed. Forecasting is now something I actually trust.

The UI of Folk feels dated and the mobile app crashes too often. Customer support has been hit or miss. We're planning to migrate to a competitor by end of quarter.

Folk is a strong CRM for SMBs and mid-market teams. The pipeline management is intuitive and custom properties are flexible. Loses a star because advanced reporting requires a higher-tier plan.