Homeโ€บPipedrive vs Zoho CRM
Updated March 2026 ยท Independent Analysis

PipedrivevsZoho CRM

Pipedrive starts at $14/mo, 30% cheaper than Zoho CRM's $20/mo. Pipedrive is rated higher at 4.4/5 vs Zoho CRM's 4.2/5.

P
Pipedrive

Sales-focused CRM designed to help small teams close more deals

โ˜… 4.4/5Founded 2010100K+ companies users
Try Pipedrive Free โ†’
Z
Zoho CRM

Full-featured CRM for businesses of all sizes with extensive customization

โ˜… 4.2/5Founded 1996250K+ businesses users
Try Zoho CRM Free โ†’

โšก Quick Stats

โญ
Avg Rating
๐Ÿ† Pipedrive wins
๐Ÿ’ฐ
Starting Price
Pipedrive$14/mo
Zoho CRM$20/mo
๐Ÿ† Pipedrive wins
๐Ÿ”ง
Features
๐Ÿ† Pipedrive wins
๐ŸŽ
Free Plan
Zoho CRMYes โœ“
๐Ÿ† Zoho CRM wins

๐Ÿ“Š Ratings Breakdown

P

Pipedrive

4.4/5 avg
G2 Score4.3/5
Capterra Score4.5/5
Overall Avg4.4/5
Z

Zoho CRM

4.2/5 avg
G2 Score4.1/5
Capterra Score4.3/5
Overall Avg4.199999999999999/5

โšก Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Pipedrive if you need:
  • โœ“ Visual Pipeline
  • โœ“ Activity Tracking
  • โœ“ Automations
  • โœ“ AI Sales Assistant
  • โœ“ Reporting
Try Pipedrive Free โ†’
Choose Zoho CRM if you need:
  • โœ“ Lead Management
  • โœ“ Workflow Automation
  • โœ“ AI Assistant (Zia)
  • โœ“ Reports & Analytics
  • โœ“ Social CRM
Try Zoho CRM Free โ†’

๐Ÿ”ง Feature Comparison

Pipedrive uniquely offers Visual Pipeline, Activity Tracking, Automations. Zoho CRM uniquely offers Lead Management, Workflow Automation, AI Assistant (Zia). Both share 6 features including Deal Management, Contact Management, Email Integration.

Feature
Pipedrive
Zoho CRM
Deal Management
โœ“
โœ“
Contact Management
โœ“
โœ“
Email Integration
โœ“
โœ“
Web Forms
โœ“
โœ“
Mobile App
โœ“
โœ“
API
โœ“
โœ“
Visual Pipeline
โœ“
โœ—
Activity Tracking
โœ“
โœ—
Automations
โœ“
โœ—
AI Sales Assistant
โœ“
โœ—
Reporting
โœ“
โœ—
Meeting Scheduler
โœ“
โœ—
Smart Docs
โœ“
โœ—
Chatbot
โœ“
โœ—
300+ Integrations
โœ“
โœ—
Lead Management
โœ—
โœ“
Workflow Automation
โœ—
โœ“
AI Assistant (Zia)
โœ—
โœ“
Reports & Analytics
โœ—
โœ“
Social CRM
โœ—
โœ“
Inventory Management
โœ—
โœ“
Custom Modules
โœ—
โœ“
Canvas Design
โœ—
โœ“
Telephony
โœ—
โœ“
Total Features
15
15

๐Ÿ’ฐ Pricing Comparison

Pipedrive starts at $14/mo, 30% cheaper than Zoho CRM's $20/mo.

P

Pipedrive Plans

Paid plans only

EssentialBest Value
$14/user/mo
  • โ€ข Lead & deal management
  • โ€ข Customizable pipelines
Advanced
$39/user/mo
  • โ€ข Email sync
  • โ€ข Automations
  • โ€ข Meeting scheduler
Professional
$49/user/mo
  • โ€ข AI Sales Assistant
  • โ€ข Contract management
  • โ€ข E-signatures
Power
$64/user/mo
  • โ€ข Project planning
  • โ€ข Phone support
  • โ€ข Implementation
Enterprise
$99/user/mo
  • โ€ข Unlimited reports
  • โ€ข Custom permissions
  • โ€ข Security rules
Full Pipedrive pricing breakdown โ†’
Z

Zoho CRM Plans

Free tier available

Free
Free
  • โ€ข 3 users
  • โ€ข Leads & contacts
  • โ€ข Tasks
StandardBest Value
$20/user/mo
  • โ€ข Scoring rules
  • โ€ข Workflows
  • โ€ข Multiple pipelines
Professional
$35/user/mo
  • โ€ข SalesSignals
  • โ€ข Blueprint
  • โ€ข Inventory management
Enterprise
$50/user/mo
  • โ€ข Zia AI
  • โ€ข Custom modules
  • โ€ข Multi-user portals
Ultimate
$65/user/mo
  • โ€ข Advanced BI
  • โ€ข Enhanced feature limits
Full Zoho CRM pricing breakdown โ†’
๐Ÿ”” Get notified when prices change

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