CompareStack/Zoho CRM vs Close
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Updated March 2026 · Independent Analysis

Zoho CRMvsClose

Zoho CRM starts at $20/mo, 59% cheaper than Close's $49/mo. Close is rated higher at 4.7/5 vs Zoho CRM's 4.2/5.

Z
Zoho CRM

Full-featured CRM for businesses of all sizes with extensive customization

★ 4.2/5Founded 1996250K+ businesses users
Try Zoho CRM Free →
C
Close

CRM built for inside sales teams with built-in calling and email

★ 4.7/5Founded 20137K+ companies users
Try Close Free →

⚡ Quick Stats

⭐
Avg Rating
Zoho CRM4.2/5
Close4.7/5
🏆 Close wins
💰
Starting Price
Zoho CRM$20/mo
Close$49/mo
🏆 Zoho CRM wins
🔧
Features
Zoho CRM15
Close15
🏆 Zoho CRM wins
🎁
Free Plan
Zoho CRMYes ✓
CloseNo
🏆 Zoho CRM wins

📊 Ratings Breakdown

Z

Zoho CRM

4.2/5 avg
G2 Score4.1/5
Capterra Score4.3/5
Overall Avg4.199999999999999/5
C

Close

4.7/5 avg
G2 Score4.7/5
Capterra Score4.7/5
Overall Avg4.7/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Zoho CRM if you need:
  • ✓ Deal Management
  • ✓ Contact Management
  • ✓ Workflow Automation
  • ✓ AI Assistant (Zia)
  • ✓ Reports & Analytics
Try Zoho CRM Free →
Choose Close if you need:
  • ✓ Built-in Calling
  • ✓ Email Sequences
  • ✓ SMS
  • ✓ Pipeline Management
  • ✓ Power Dialer
Try Close Free →

🔧 Feature Comparison

Zoho CRM uniquely offers Deal Management, Contact Management, Workflow Automation. Close uniquely offers Built-in Calling, Email Sequences, SMS. Both share 3 features including Lead Management, Mobile App, API.

Feature
Zoho CRM
Close
Lead Management
✓
✓
Mobile App
✓
✓
API
✓
✓
Deal Management
✓
✗
Contact Management
✓
✗
Workflow Automation
✓
✗
AI Assistant (Zia)
✓
✗
Reports & Analytics
✓
✗
Email Integration
✓
✗
Social CRM
✓
✗
Inventory Management
✓
✗
Custom Modules
✓
✗
Canvas Design
✓
✗
Telephony
✓
✗
Web Forms
✓
✗
Built-in Calling
✗
✓
Email Sequences
✗
✓
SMS
✗
✓
Pipeline Management
✗
✓
Power Dialer
✗
✓
Predictive Dialer
✗
✓
Custom Fields
✗
✓
Reporting
✗
✓
Workflows
✗
✓
Integrations
✗
✓
Call Recording
✗
✓
Smart Views
✗
✓
Total Features
15
15

💰 Pricing Comparison

Zoho CRM starts at $20/mo, 59% cheaper than Close's $49/mo.

Z

Zoho CRM Plans

Free tier available

Free
Free
  • • 3 users
  • • Leads & contacts
  • • Tasks
StandardBest Value
$20/user/mo
  • • Scoring rules
  • • Workflows
  • • Multiple pipelines
Professional
$35/user/mo
  • • SalesSignals
  • • Blueprint
  • • Inventory management
Enterprise
$50/user/mo
  • • Zia AI
  • • Custom modules
  • • Multi-user portals
Ultimate
$65/user/mo
  • • Advanced BI
  • • Enhanced feature limits
Full Zoho CRM pricing breakdown →
C

Close Plans

Paid plans only

StartupBest Value
$49/user/mo
  • • 3 users
  • • Pipeline view
  • • Built-in calling
Professional
$99/user/mo
  • • Workflows
  • • Power Dialer
  • • Custom activities
Enterprise
$139/user/mo
  • • Predictive Dialer
  • • Custom objects
  • • Call coaching
Full Close pricing breakdown →
🔔 Get notified when prices change

❓ Frequently Asked Questions

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