Freshsales
Free plancrmAI-powered CRM for sales teams by Freshworks
★★★★★
4.5G2$11/mo
Starting Price
4.5/5
G2 Rating
60K+ customers
Users
Yes ✓
Free Trial
🎥 Video Review
Freshsales — Demo & Review
Click to play
YouTube
✨ Key Features
✓Contact Management
✓Deal Management
✓AI Lead Scoring
✓Visual Pipeline
✓Built-in Phone
✓Email Tracking
✓Workflows
✓Reporting
✓Chat & Messaging
✓Custom Fields
✓Territory Management
✓Mobile App
✓API
✓Integrations
✓Sales Sequences
💰 Pricing Plans
FreeFree
Unlimited users · Contact management
Growth$11/mo
Visual pipeline · AI contact scoring
Pro$47/mo
Multiple pipelines · AI deal insights
Enterprise$71/mo
Forecasting · Audit logs
🔍 Compare Freshsales with Alternatives
⭐ User Reviews
4.0/ 5
3 Reviews
👍 67% would recommend
Capterra 4.0
Ease of Use
4
Output Quality
3.3
Value for Money
4.7
Customer Support
3.3
Features
3
Sort:
A
Anya FerrariTech Lead✓ VerifiedenterpriseJan 11, 2026
★★★☆☆Useful but has limitations
Freshsales is fine for basic CRM needs but lacks depth in reporting. We've had to export to Sheets for the analysis we need. The product works but feels like it's been stagnating feature-wise.
C
Chloe WatanabeDesign Lead✓ VerifiedagencyJul 28, 2025
★★★★★Freshsales is worth every penny
Exceptional CRM. The AI-powered deal scoring is accurate — it flagged three deals as at-risk that we would have missed. Forecasting is now something I actually trust.
A
Alex LeeProduct ManagerstartupMar 2, 2025
★★★★☆Happy after 6+ months of use
Freshsales is a strong CRM for SMBs and mid-market teams. The pipeline management is intuitive and custom properties are flexible. Loses a star because advanced reporting requires a higher-tier plan.