Homeโ€บFreshsales vs Close
Updated March 2026 ยท Independent Analysis

FreshsalesvsClose

Freshsales starts at $11/mo, 78% cheaper than Close's $49/mo. Close is rated higher at 4.7/5 vs Freshsales's 4.5/5.

F
Freshsales

AI-powered CRM for sales teams by Freshworks

โ˜… 4.5/5Founded 201060K+ customers users
Try Freshsales Free โ†’
C
Close

CRM built for inside sales teams with built-in calling and email

โ˜… 4.7/5Founded 20137K+ companies users
Try Close Free โ†’

โšก Quick Stats

โญ
Avg Rating
Close4.7/5
๐Ÿ† Close wins
๐Ÿ’ฐ
Starting Price
Close$49/mo
๐Ÿ† Freshsales wins
๐Ÿ”ง
Features
๐Ÿ† Freshsales wins
๐ŸŽ
Free Plan
FreshsalesYes โœ“
๐Ÿ† Freshsales wins

๐Ÿ“Š Ratings Breakdown

F

Freshsales

4.5/5 avg
G2 Score4.5/5
Capterra Score4.5/5
Overall Avg4.5/5
C

Close

4.7/5 avg
G2 Score4.7/5
Capterra Score4.7/5
Overall Avg4.7/5

โšก Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Freshsales if you need:
  • โœ“ Contact Management
  • โœ“ Deal Management
  • โœ“ AI Lead Scoring
  • โœ“ Visual Pipeline
  • โœ“ Built-in Phone
Try Freshsales Free โ†’
Choose Close if you need:
  • โœ“ Built-in Calling
  • โœ“ Email Sequences
  • โœ“ SMS
  • โœ“ Pipeline Management
  • โœ“ Power Dialer
Try Close Free โ†’

๐Ÿ”ง Feature Comparison

Freshsales uniquely offers Contact Management, Deal Management, AI Lead Scoring. Close uniquely offers Built-in Calling, Email Sequences, SMS. Both share 6 features including Workflows, Reporting, Custom Fields.

Feature
Freshsales
Close
Workflows
โœ“
โœ“
Reporting
โœ“
โœ“
Custom Fields
โœ“
โœ“
Mobile App
โœ“
โœ“
API
โœ“
โœ“
Integrations
โœ“
โœ“
Contact Management
โœ“
โœ—
Deal Management
โœ“
โœ—
AI Lead Scoring
โœ“
โœ—
Visual Pipeline
โœ“
โœ—
Built-in Phone
โœ“
โœ—
Email Tracking
โœ“
โœ—
Chat & Messaging
โœ“
โœ—
Territory Management
โœ“
โœ—
Sales Sequences
โœ“
โœ—
Built-in Calling
โœ—
โœ“
Email Sequences
โœ—
โœ“
SMS
โœ—
โœ“
Pipeline Management
โœ—
โœ“
Power Dialer
โœ—
โœ“
Predictive Dialer
โœ—
โœ“
Call Recording
โœ—
โœ“
Lead Management
โœ—
โœ“
Smart Views
โœ—
โœ“
Total Features
15
15

๐Ÿ’ฐ Pricing Comparison

Freshsales starts at $11/mo, 78% cheaper than Close's $49/mo.

F

Freshsales Plans

Free tier available

Free
Free
  • โ€ข Unlimited users
  • โ€ข Contact management
  • โ€ข Built-in chat
GrowthBest Value
$11/user/mo
  • โ€ข Visual pipeline
  • โ€ข AI contact scoring
  • โ€ข Workflows
Pro
$47/user/mo
  • โ€ข Multiple pipelines
  • โ€ข AI deal insights
  • โ€ข Custom modules
Enterprise
$71/user/mo
  • โ€ข Forecasting
  • โ€ข Audit logs
  • โ€ข Custom objects
Full Freshsales pricing breakdown โ†’
C

Close Plans

Paid plans only

StartupBest Value
$49/user/mo
  • โ€ข 3 users
  • โ€ข Pipeline view
  • โ€ข Built-in calling
Professional
$99/user/mo
  • โ€ข Workflows
  • โ€ข Power Dialer
  • โ€ข Custom activities
Enterprise
$139/user/mo
  • โ€ข Predictive Dialer
  • โ€ข Custom objects
  • โ€ข Call coaching
Full Close pricing breakdown โ†’
๐Ÿ”” Get notified when prices change

โ“ Frequently Asked Questions

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