Homeโ€บPipedrive vs Freshsales
Updated March 2026 ยท Independent Analysis

PipedrivevsFreshsales

Freshsales starts at $11/mo, 21% cheaper than Pipedrive's $14/mo. Both rated 4.4/5 by users.

P
Pipedrive

Sales-focused CRM designed to help small teams close more deals

โ˜… 4.4/5Founded 2010100K+ companies users
Try Pipedrive Free โ†’
F
Freshsales

AI-powered CRM for sales teams by Freshworks

โ˜… 4.5/5Founded 201060K+ customers users
Try Freshsales Free โ†’

โšก Quick Stats

โญ
Avg Rating
๐Ÿ† Freshsales wins
๐Ÿ’ฐ
Starting Price
๐Ÿ† Freshsales wins
๐Ÿ”ง
Features
๐Ÿ† Pipedrive wins
๐ŸŽ
Free Plan
FreshsalesYes โœ“
๐Ÿ† Freshsales wins

๐Ÿ“Š Ratings Breakdown

P

Pipedrive

4.4/5 avg
G2 Score4.3/5
Capterra Score4.5/5
Overall Avg4.4/5
F

Freshsales

4.5/5 avg
G2 Score4.5/5
Capterra Score4.5/5
Overall Avg4.5/5

โšก Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Pipedrive if you need:
  • โœ“ Activity Tracking
  • โœ“ Email Integration
  • โœ“ Automations
  • โœ“ AI Sales Assistant
  • โœ“ Meeting Scheduler
Try Pipedrive Free โ†’
Choose Freshsales if you need:
  • โœ“ AI Lead Scoring
  • โœ“ Built-in Phone
  • โœ“ Email Tracking
  • โœ“ Workflows
  • โœ“ Chat & Messaging
Try Freshsales Free โ†’

๐Ÿ”ง Feature Comparison

Pipedrive uniquely offers Activity Tracking, Email Integration, Automations. Freshsales uniquely offers AI Lead Scoring, Built-in Phone, Email Tracking. Both share 6 features including Visual Pipeline, Deal Management, Contact Management.

Feature
Pipedrive
Freshsales
Visual Pipeline
โœ“
โœ“
Deal Management
โœ“
โœ“
Contact Management
โœ“
โœ“
Reporting
โœ“
โœ“
Mobile App
โœ“
โœ“
API
โœ“
โœ“
Activity Tracking
โœ“
โœ—
Email Integration
โœ“
โœ—
Automations
โœ“
โœ—
AI Sales Assistant
โœ“
โœ—
Meeting Scheduler
โœ“
โœ—
Smart Docs
โœ“
โœ—
Web Forms
โœ“
โœ—
Chatbot
โœ“
โœ—
300+ Integrations
โœ“
โœ—
AI Lead Scoring
โœ—
โœ“
Built-in Phone
โœ—
โœ“
Email Tracking
โœ—
โœ“
Workflows
โœ—
โœ“
Chat & Messaging
โœ—
โœ“
Custom Fields
โœ—
โœ“
Territory Management
โœ—
โœ“
Integrations
โœ—
โœ“
Sales Sequences
โœ—
โœ“
Total Features
15
15

๐Ÿ’ฐ Pricing Comparison

Freshsales starts at $11/mo, 21% cheaper than Pipedrive's $14/mo.

P

Pipedrive Plans

Paid plans only

EssentialBest Value
$14/user/mo
  • โ€ข Lead & deal management
  • โ€ข Customizable pipelines
Advanced
$39/user/mo
  • โ€ข Email sync
  • โ€ข Automations
  • โ€ข Meeting scheduler
Professional
$49/user/mo
  • โ€ข AI Sales Assistant
  • โ€ข Contract management
  • โ€ข E-signatures
Power
$64/user/mo
  • โ€ข Project planning
  • โ€ข Phone support
  • โ€ข Implementation
Enterprise
$99/user/mo
  • โ€ข Unlimited reports
  • โ€ข Custom permissions
  • โ€ข Security rules
Full Pipedrive pricing breakdown โ†’
F

Freshsales Plans

Free tier available

Free
Free
  • โ€ข Unlimited users
  • โ€ข Contact management
  • โ€ข Built-in chat
GrowthBest Value
$11/user/mo
  • โ€ข Visual pipeline
  • โ€ข AI contact scoring
  • โ€ข Workflows
Pro
$47/user/mo
  • โ€ข Multiple pipelines
  • โ€ข AI deal insights
  • โ€ข Custom modules
Enterprise
$71/user/mo
  • โ€ข Forecasting
  • โ€ข Audit logs
  • โ€ข Custom objects
Full Freshsales pricing breakdown โ†’
๐Ÿ”” Get notified when prices change

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