Homeโ€บInsightly vs Zendesk Sell
Updated March 2026 ยท Independent Analysis

InsightlyvsZendesk Sell

Zendesk Sell starts at $25/mo, 14% cheaper than Insightly's $29/mo. Zendesk Sell is rated higher at 4.3/5 vs Insightly's 4.1/5.

I
Insightly

CRM with integrated project management and marketing automation

โ˜… 4.1/5Founded 200925K+ companies users
Try Insightly Free โ†’
Z
Zendesk Sell

Sales CRM by Zendesk designed to enhance productivity and pipeline visibility

โ˜… 4.3/5Founded 2007Part of Zendesk (100K+ customers) users
Try Zendesk Sell Free โ†’

โšก Quick Stats

โญ
Avg Rating
๐Ÿ† Zendesk Sell wins
๐Ÿ’ฐ
Starting Price
๐Ÿ† Zendesk Sell wins
๐Ÿ”ง
Features
๐Ÿ† Insightly wins
๐ŸŽ
Free Plan
๐Ÿ† Insightly wins

๐Ÿ“Š Ratings Breakdown

I

Insightly

4.1/5 avg
G2 Score4.2/5
Capterra Score4/5
Overall Avg4.1/5
Z

Zendesk Sell

4.3/5 avg
G2 Score4.2/5
Capterra Score4.3/5
Overall Avg4.25/5

โšก Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Insightly if you need:
  • โœ“ Lead Management
  • โœ“ Project Management
  • โœ“ Email Tracking
  • โœ“ Workflow Automation
  • โœ“ Custom Dashboards
Try Insightly Free โ†’
Choose Zendesk Sell if you need:
  • โœ“ Email Integration
  • โœ“ Calling
  • โœ“ Sequences
  • โœ“ Lead Scoring
  • โœ“ Smart Lists
Try Zendesk Sell Free โ†’

๐Ÿ”ง Feature Comparison

Insightly uniquely offers Lead Management, Project Management, Email Tracking. Zendesk Sell uniquely offers Email Integration, Calling, Sequences. Both share 5 features including Contact Management, Pipeline Management, Reporting.

Feature
Insightly
Zendesk Sell
Contact Management
โœ“
โœ“
Pipeline Management
โœ“
โœ“
Reporting
โœ“
โœ“
Mobile App
โœ“
โœ“
API
โœ“
โœ“
Lead Management
โœ“
โœ—
Project Management
โœ“
โœ—
Email Tracking
โœ“
โœ—
Workflow Automation
โœ“
โœ—
Custom Dashboards
โœ“
โœ—
Web-to-Lead Forms
โœ“
โœ—
Role-based Permissions
โœ“
โœ—
AppConnect
โœ“
โœ—
Calendar Sync
โœ“
โœ—
File Sharing
โœ“
โœ—
Email Integration
โœ—
โœ“
Calling
โœ—
โœ“
Sequences
โœ—
โœ“
Lead Scoring
โœ—
โœ“
Smart Lists
โœ—
โœ“
Task Automation
โœ—
โœ“
Zendesk Integration
โœ—
โœ“
Custom Fields
โœ—
โœ“
Goals Tracking
โœ—
โœ“
Activity Feed
โœ—
โœ“
Total Features
15
15

๐Ÿ’ฐ Pricing Comparison

Zendesk Sell starts at $25/mo, 14% cheaper than Insightly's $29/mo.

I

Insightly Plans

Free tier available

Free
Free
  • โ€ข 2 users
  • โ€ข 2500 records
PlusBest Value
$29/user/mo
  • โ€ข 100K records
  • โ€ข 25 email templates
Professional
$49/user/mo
  • โ€ข 250K records
  • โ€ข 100 email templates
  • โ€ข Workflows
Enterprise
$99/user/mo
  • โ€ข Unlimited records
  • โ€ข Custom objects
  • โ€ข Lambda functions
Full Insightly pricing breakdown โ†’
Z

Zendesk Sell Plans

Paid plans only

TeamBest Value
$25/agent/mo
  • โ€ข 2 pipelines
  • โ€ข Email integration
Growth
$69/agent/mo
  • โ€ข 10 pipelines
  • โ€ข Sequences
Professional
$149/agent/mo
  • โ€ข Lead scoring
  • โ€ข Task automation
Full Zendesk Sell pricing breakdown โ†’
๐Ÿ”” Get notified when prices change

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