CompareStack/Capsule CRM vs SugarCRM
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Updated March 2026 · Independent Analysis

Capsule CRMvsSugarCRM

SugarCRM starts at $19/mo, 10% cheaper than Capsule CRM's $21/mo. Capsule CRM is rated higher at 4.6/5 vs SugarCRM's 3.8/5.

C
Capsule CRM

Smart, simple online CRM for managing contacts and sales pipeline

★ 4.6/5Founded 200910K+ companies users
Try Capsule CRM Free →
S
SugarCRM

AI-powered CRM platform for mid-market and enterprise businesses

★ 3.8/5Founded 20047K+ customers users
Try SugarCRM Free →

⚡ Quick Stats

⭐
Avg Rating
Capsule CRM4.6/5
SugarCRM3.8/5
🏆 Capsule CRM wins
💰
Starting Price
Capsule CRM$21/mo
SugarCRM$19/mo
🏆 SugarCRM wins
🔧
Features
Capsule CRM15
SugarCRM15
🏆 Capsule CRM wins
🎁
Free Plan
Capsule CRMYes ✓
SugarCRMNo
🏆 Capsule CRM wins

📊 Ratings Breakdown

C

Capsule CRM

4.6/5 avg
G2 Score4.7/5
Capterra Score4.5/5
Overall Avg4.6/5
S

SugarCRM

3.8/5 avg
G2 Score3.8/5
Capterra Score3.8/5
Overall Avg3.8/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Capsule CRM if you need:
  • ✓ Sales Pipeline
  • ✓ Task Management
  • ✓ Calendar
  • ✓ Tags
  • ✓ Integrations
Try Capsule CRM Free →
Choose SugarCRM if you need:
  • ✓ Opportunity Management
  • ✓ Sales Forecasting
  • ✓ AI Predictions
  • ✓ Campaign Management
  • ✓ Case Management
Try SugarCRM Free →

🔧 Feature Comparison

Capsule CRM uniquely offers Sales Pipeline, Task Management, Calendar. SugarCRM uniquely offers Opportunity Management, Sales Forecasting, AI Predictions. Both share 7 features including Contact Management, Email Integration, Custom Fields.

Feature
Capsule CRM
SugarCRM
Contact Management
✓
✓
Email Integration
✓
✓
Custom Fields
✓
✓
Reporting
✓
✓
Workflow Automation
✓
✓
Mobile App
✓
✓
API
✓
✓
Sales Pipeline
✓
✗
Task Management
✓
✗
Calendar
✓
✗
Tags
✓
✗
Integrations
✓
✗
Import/Export
✓
✗
Activity History
✓
✗
Track Milestones
✓
✗
Opportunity Management
✗
✓
Sales Forecasting
✗
✓
AI Predictions
✗
✓
Campaign Management
✗
✓
Case Management
✗
✓
Role-based Access
✗
✓
Third-party Integrations
✗
✓
Data Enrichment
✗
✓
Total Features
15
15

💰 Pricing Comparison

SugarCRM starts at $19/mo, 10% cheaper than Capsule CRM's $21/mo.

C

Capsule CRM Plans

Free tier available

Free
Free
  • • 250 contacts
  • • 2 users
StarterBest Value
$21/user/mo
  • • 30K contacts
  • • 1 pipeline
Growth
$38/user/mo
  • • 60K contacts
  • • 5 pipelines
  • • Workflow automation
Advanced
$60/user/mo
  • • 120K contacts
  • • 50 pipelines
  • • Custom reports
Ultimate
$75/user/mo
  • • 240K contacts
  • • Implementation support
Full Capsule CRM pricing breakdown →
S

SugarCRM Plans

Paid plans only

EssentialsBest Value
$19/user/mo
  • • Contact management
  • • Pipeline
Standard
$59/user/mo
  • • Forecasting
  • • Quotas
Advanced
$85/user/mo
  • • AI predictions
  • • Geo mapping
Premier
$135/user/mo
  • • Revenue intelligence
  • • Advanced AI
Full SugarCRM pricing breakdown →
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