CompareStack/Close vs SugarCRM
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Updated March 2026 · Independent Analysis

ClosevsSugarCRM

SugarCRM starts at $19/mo, 61% cheaper than Close's $49/mo. Close is rated higher at 4.7/5 vs SugarCRM's 3.8/5.

C
Close

CRM built for inside sales teams with built-in calling and email

★ 4.7/5Founded 20137K+ companies users
Try Close Free →
S
SugarCRM

AI-powered CRM platform for mid-market and enterprise businesses

★ 3.8/5Founded 20047K+ customers users
Try SugarCRM Free →

⚡ Quick Stats

⭐
Avg Rating
Close4.7/5
SugarCRM3.8/5
🏆 Close wins
💰
Starting Price
Close$49/mo
SugarCRM$19/mo
🏆 SugarCRM wins
🔧
Features
Close15
SugarCRM15
🏆 Close wins
🎁
Free Plan
CloseNo
SugarCRMNo

📊 Ratings Breakdown

C

Close

4.7/5 avg
G2 Score4.7/5
Capterra Score4.7/5
Overall Avg4.7/5
S

SugarCRM

3.8/5 avg
G2 Score3.8/5
Capterra Score3.8/5
Overall Avg3.8/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Close if you need:
  • ✓ Built-in Calling
  • ✓ Email Sequences
  • ✓ SMS
  • ✓ Pipeline Management
  • ✓ Power Dialer
Try Close Free →
Choose SugarCRM if you need:
  • ✓ Contact Management
  • ✓ Opportunity Management
  • ✓ Sales Forecasting
  • ✓ AI Predictions
  • ✓ Workflow Automation
Try SugarCRM Free →

🔧 Feature Comparison

Close uniquely offers Built-in Calling, Email Sequences, SMS. SugarCRM uniquely offers Contact Management, Opportunity Management, Sales Forecasting. Both share 4 features including Custom Fields, Reporting, API.

Feature
Close
SugarCRM
Custom Fields
✓
✓
Reporting
✓
✓
API
✓
✓
Mobile App
✓
✓
Built-in Calling
✓
✗
Email Sequences
✓
✗
SMS
✓
✗
Pipeline Management
✓
✗
Power Dialer
✓
✗
Predictive Dialer
✓
✗
Workflows
✓
✗
Integrations
✓
✗
Call Recording
✓
✗
Lead Management
✓
✗
Smart Views
✓
✗
Contact Management
✗
✓
Opportunity Management
✗
✓
Sales Forecasting
✗
✓
AI Predictions
✗
✓
Workflow Automation
✗
✓
Email Integration
✗
✓
Campaign Management
✗
✓
Case Management
✗
✓
Role-based Access
✗
✓
Third-party Integrations
✗
✓
Data Enrichment
✗
✓
Total Features
15
15

💰 Pricing Comparison

SugarCRM starts at $19/mo, 61% cheaper than Close's $49/mo.

C

Close Plans

Paid plans only

StartupBest Value
$49/user/mo
  • • 3 users
  • • Pipeline view
  • • Built-in calling
Professional
$99/user/mo
  • • Workflows
  • • Power Dialer
  • • Custom activities
Enterprise
$139/user/mo
  • • Predictive Dialer
  • • Custom objects
  • • Call coaching
Full Close pricing breakdown →
S

SugarCRM Plans

Paid plans only

EssentialsBest Value
$19/user/mo
  • • Contact management
  • • Pipeline
Standard
$59/user/mo
  • • Forecasting
  • • Quotas
Advanced
$85/user/mo
  • • AI predictions
  • • Geo mapping
Premier
$135/user/mo
  • • Revenue intelligence
  • • Advanced AI
Full SugarCRM pricing breakdown →
🔔 Get notified when prices change

❓ Frequently Asked Questions

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