Homeโ€บmonday CRM vs Zendesk Sell
Updated March 2026 ยท Independent Analysis

monday CRMvsZendesk Sell

monday CRM starts at $12/mo, 52% cheaper than Zendesk Sell's $25/mo. monday CRM is rated higher at 4.7/5 vs Zendesk Sell's 4.3/5.

M
monday CRM

Flexible CRM built on top of monday.com work management platform

โ˜… 4.7/5Founded 2012225K+ customers (monday.com total) users
Try monday CRM Free โ†’
Z
Zendesk Sell

Sales CRM by Zendesk designed to enhance productivity and pipeline visibility

โ˜… 4.3/5Founded 2007Part of Zendesk (100K+ customers) users
Try Zendesk Sell Free โ†’

โšก Quick Stats

โญ
Avg Rating
๐Ÿ† monday CRM wins
๐Ÿ’ฐ
Starting Price
๐Ÿ† monday CRM wins
๐Ÿ”ง
Features
๐Ÿ† monday CRM wins
๐ŸŽ
Free Plan

๐Ÿ“Š Ratings Breakdown

M

monday CRM

4.7/5 avg
G2 Score4.6/5
Capterra Score4.7/5
Overall Avg4.65/5
Z

Zendesk Sell

4.3/5 avg
G2 Score4.2/5
Capterra Score4.3/5
Overall Avg4.25/5

โšก Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose monday CRM if you need:
  • โœ“ Visual Pipeline
  • โœ“ Email Sync
  • โœ“ Activity Tracking
  • โœ“ Automations
  • โœ“ Dashboards
Try monday CRM Free โ†’
Choose Zendesk Sell if you need:
  • โœ“ Pipeline Management
  • โœ“ Email Integration
  • โœ“ Calling
  • โœ“ Sequences
  • โœ“ Lead Scoring
Try Zendesk Sell Free โ†’

๐Ÿ”ง Feature Comparison

monday CRM uniquely offers Visual Pipeline, Email Sync, Activity Tracking. Zendesk Sell uniquely offers Pipeline Management, Email Integration, Calling. Both share 4 features including Contact Management, Reporting, Custom Fields.

Feature
monday CRM
Zendesk Sell
Contact Management
โœ“
โœ“
Reporting
โœ“
โœ“
Custom Fields
โœ“
โœ“
Mobile App
โœ“
โœ“
Visual Pipeline
โœ“
โœ—
Email Sync
โœ“
โœ—
Activity Tracking
โœ“
โœ—
Automations
โœ“
โœ—
Dashboards
โœ“
โœ—
Quotes & Invoices
โœ“
โœ—
Lead Management
โœ“
โœ—
Integrations
โœ“
โœ—
Mass Emails
โœ“
โœ—
Call Logging
โœ“
โœ—
AI Email Composer
โœ“
โœ—
Pipeline Management
โœ—
โœ“
Email Integration
โœ—
โœ“
Calling
โœ—
โœ“
Sequences
โœ—
โœ“
Lead Scoring
โœ—
โœ“
Smart Lists
โœ—
โœ“
Task Automation
โœ—
โœ“
API
โœ—
โœ“
Zendesk Integration
โœ—
โœ“
Goals Tracking
โœ—
โœ“
Activity Feed
โœ—
โœ“
Total Features
15
15

๐Ÿ’ฐ Pricing Comparison

monday CRM starts at $12/mo, 52% cheaper than Zendesk Sell's $25/mo.

M

monday CRM Plans

Paid plans only

BasicBest Value
$12/seat/mo
  • โ€ข Unlimited boards
  • โ€ข Unlimited contacts
  • โ€ข 1 pipeline
Standard
$17/seat/mo
  • โ€ข Email integration
  • โ€ข Activity management
  • โ€ข Quotes
Pro
$28/seat/mo
  • โ€ข Sales forecasting
  • โ€ข Email tracking
  • โ€ข Automations
Enterprise
Custom
  • โ€ข Lead scoring
  • โ€ข Advanced analytics
  • โ€ข HIPAA
Full monday CRM pricing breakdown โ†’
Z

Zendesk Sell Plans

Paid plans only

TeamBest Value
$25/agent/mo
  • โ€ข 2 pipelines
  • โ€ข Email integration
Growth
$69/agent/mo
  • โ€ข 10 pipelines
  • โ€ข Sequences
Professional
$149/agent/mo
  • โ€ข Lead scoring
  • โ€ข Task automation
Full Zendesk Sell pricing breakdown โ†’
๐Ÿ”” Get notified when prices change

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