Homeโ€บSalesforce vs Freshsales
Updated March 2026 ยท Independent Analysis

SalesforcevsFreshsales

Freshsales starts at $11/mo, 56% cheaper than Salesforce's $25/mo. Both rated 4.4/5 by users.

S
Salesforce

The world's #1 CRM platform for sales, service, marketing, and more

โ˜… 4.4/5Founded 1999150K+ customers users
Try Salesforce Free โ†’
F
Freshsales

AI-powered CRM for sales teams by Freshworks

โ˜… 4.5/5Founded 201060K+ customers users
Try Freshsales Free โ†’

โšก Quick Stats

โญ
Avg Rating
๐Ÿ† Freshsales wins
๐Ÿ’ฐ
Starting Price
๐Ÿ† Freshsales wins
๐Ÿ”ง
Features
๐Ÿ† Salesforce wins
๐ŸŽ
Free Plan
SalesforceYes โœ“
FreshsalesYes โœ“

๐Ÿ“Š Ratings Breakdown

S

Salesforce

4.4/5 avg
G2 Score4.4/5
Capterra Score4.4/5
Overall Avg4.4/5
F

Freshsales

4.5/5 avg
G2 Score4.5/5
Capterra Score4.5/5
Overall Avg4.5/5

โšก Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Salesforce if you need:
  • โœ“ Opportunity Management
  • โœ“ Lead Management
  • โœ“ Sales Forecasting
  • โœ“ Workflow Automation
  • โœ“ Reports & Dashboards
Try Salesforce Free โ†’
Choose Freshsales if you need:
  • โœ“ Deal Management
  • โœ“ AI Lead Scoring
  • โœ“ Visual Pipeline
  • โœ“ Built-in Phone
  • โœ“ Email Tracking
Try Freshsales Free โ†’

๐Ÿ”ง Feature Comparison

Salesforce uniquely offers Opportunity Management, Lead Management, Sales Forecasting. Freshsales uniquely offers Deal Management, AI Lead Scoring, Visual Pipeline. Both share 2 features including Contact Management, Mobile App.

Feature
Salesforce
Freshsales
Contact Management
โœ“
โœ“
Mobile App
โœ“
โœ“
Opportunity Management
โœ“
โœ—
Lead Management
โœ“
โœ—
Sales Forecasting
โœ“
โœ—
Workflow Automation
โœ“
โœ—
Reports & Dashboards
โœ“
โœ—
Email Integration
โœ“
โœ—
AppExchange Marketplace
โœ“
โœ—
Einstein AI
โœ“
โœ—
Custom Objects
โœ“
โœ—
API Access
โœ“
โœ—
Marketing Automation
โœ“
โœ—
Service Cloud
โœ“
โœ—
Commerce Cloud
โœ“
โœ—
Deal Management
โœ—
โœ“
AI Lead Scoring
โœ—
โœ“
Visual Pipeline
โœ—
โœ“
Built-in Phone
โœ—
โœ“
Email Tracking
โœ—
โœ“
Workflows
โœ—
โœ“
Reporting
โœ—
โœ“
Chat & Messaging
โœ—
โœ“
Custom Fields
โœ—
โœ“
Territory Management
โœ—
โœ“
API
โœ—
โœ“
Integrations
โœ—
โœ“
Sales Sequences
โœ—
โœ“
Total Features
15
15

๐Ÿ’ฐ Pricing Comparison

Freshsales starts at $11/mo, 56% cheaper than Salesforce's $25/mo.

S

Salesforce Plans

Free tier available

Free Suite
Free
  • โ€ข Up to 2 users
  • โ€ข Lead & contact management
  • โ€ข Basic email marketing
Starter SuiteBest Value
$25/user/mo
  • โ€ข Sales flows
  • โ€ข Email marketing
  • โ€ข Commerce storefront
Pro Suite
$100/user/mo
  • โ€ข Forecasting
  • โ€ข Quoting
  • โ€ข AppExchange access
Enterprise
$165/user/mo
  • โ€ข Advanced customization
  • โ€ข Workflow automation
Unlimited
$330/user/mo
  • โ€ข Premier support
  • โ€ข Sandbox
  • โ€ข Full AI
Full Salesforce pricing breakdown โ†’
F

Freshsales Plans

Free tier available

Free
Free
  • โ€ข Unlimited users
  • โ€ข Contact management
  • โ€ข Built-in chat
GrowthBest Value
$11/user/mo
  • โ€ข Visual pipeline
  • โ€ข AI contact scoring
  • โ€ข Workflows
Pro
$47/user/mo
  • โ€ข Multiple pipelines
  • โ€ข AI deal insights
  • โ€ข Custom modules
Enterprise
$71/user/mo
  • โ€ข Forecasting
  • โ€ข Audit logs
  • โ€ข Custom objects
Full Freshsales pricing breakdown โ†’
๐Ÿ”” Get notified when prices change

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