Homeโ€บPipedrive vs SugarCRM
Updated March 2026 ยท Independent Analysis

PipedrivevsSugarCRM

Pipedrive starts at $14/mo, 26% cheaper than SugarCRM's $19/mo. Pipedrive is rated higher at 4.4/5 vs SugarCRM's 3.8/5.

P
Pipedrive

Sales-focused CRM designed to help small teams close more deals

โ˜… 4.4/5Founded 2010100K+ companies users
Try Pipedrive Free โ†’
S
SugarCRM

AI-powered CRM platform for mid-market and enterprise businesses

โ˜… 3.8/5Founded 20047K+ customers users
Try SugarCRM Free โ†’

โšก Quick Stats

โญ
Avg Rating
๐Ÿ† Pipedrive wins
๐Ÿ’ฐ
Starting Price
Pipedrive$14/mo
SugarCRM$19/mo
๐Ÿ† Pipedrive wins
๐Ÿ”ง
Features
๐Ÿ† Pipedrive wins
๐ŸŽ
Free Plan

๐Ÿ“Š Ratings Breakdown

P

Pipedrive

4.4/5 avg
G2 Score4.3/5
Capterra Score4.5/5
Overall Avg4.4/5
S

SugarCRM

3.8/5 avg
G2 Score3.8/5
Capterra Score3.8/5
Overall Avg3.8/5

โšก Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Pipedrive if you need:
  • โœ“ Visual Pipeline
  • โœ“ Deal Management
  • โœ“ Activity Tracking
  • โœ“ Automations
  • โœ“ AI Sales Assistant
Try Pipedrive Free โ†’
Choose SugarCRM if you need:
  • โœ“ Opportunity Management
  • โœ“ Sales Forecasting
  • โœ“ AI Predictions
  • โœ“ Workflow Automation
  • โœ“ Campaign Management
Try SugarCRM Free โ†’

๐Ÿ”ง Feature Comparison

Pipedrive uniquely offers Visual Pipeline, Deal Management, Activity Tracking. SugarCRM uniquely offers Opportunity Management, Sales Forecasting, AI Predictions. Both share 5 features including Contact Management, Email Integration, Reporting.

Feature
Pipedrive
SugarCRM
Contact Management
โœ“
โœ“
Email Integration
โœ“
โœ“
Reporting
โœ“
โœ“
Mobile App
โœ“
โœ“
API
โœ“
โœ“
Visual Pipeline
โœ“
โœ—
Deal Management
โœ“
โœ—
Activity Tracking
โœ“
โœ—
Automations
โœ“
โœ—
AI Sales Assistant
โœ“
โœ—
Meeting Scheduler
โœ“
โœ—
Smart Docs
โœ“
โœ—
Web Forms
โœ“
โœ—
Chatbot
โœ“
โœ—
300+ Integrations
โœ“
โœ—
Opportunity Management
โœ—
โœ“
Sales Forecasting
โœ—
โœ“
AI Predictions
โœ—
โœ“
Workflow Automation
โœ—
โœ“
Campaign Management
โœ—
โœ“
Case Management
โœ—
โœ“
Custom Fields
โœ—
โœ“
Role-based Access
โœ—
โœ“
Third-party Integrations
โœ—
โœ“
Data Enrichment
โœ—
โœ“
Total Features
15
15

๐Ÿ’ฐ Pricing Comparison

Pipedrive starts at $14/mo, 26% cheaper than SugarCRM's $19/mo.

P

Pipedrive Plans

Paid plans only

EssentialBest Value
$14/user/mo
  • โ€ข Lead & deal management
  • โ€ข Customizable pipelines
Advanced
$39/user/mo
  • โ€ข Email sync
  • โ€ข Automations
  • โ€ข Meeting scheduler
Professional
$49/user/mo
  • โ€ข AI Sales Assistant
  • โ€ข Contract management
  • โ€ข E-signatures
Power
$64/user/mo
  • โ€ข Project planning
  • โ€ข Phone support
  • โ€ข Implementation
Enterprise
$99/user/mo
  • โ€ข Unlimited reports
  • โ€ข Custom permissions
  • โ€ข Security rules
Full Pipedrive pricing breakdown โ†’
S

SugarCRM Plans

Paid plans only

EssentialsBest Value
$19/user/mo
  • โ€ข Contact management
  • โ€ข Pipeline
Standard
$59/user/mo
  • โ€ข Forecasting
  • โ€ข Quotas
Advanced
$85/user/mo
  • โ€ข AI predictions
  • โ€ข Geo mapping
Premier
$135/user/mo
  • โ€ข Revenue intelligence
  • โ€ข Advanced AI
Full SugarCRM pricing breakdown โ†’
๐Ÿ”” Get notified when prices change

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