CompareStack/Microsoft Teams vs Dialpad
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Updated March 2026 · Independent Analysis

Microsoft TeamsvsDialpad

Microsoft Teams starts at $4/mo, 85% cheaper than Dialpad's $27/mo. Microsoft Teams is rated higher at 4.4/5 vs Dialpad's 4.3/5.

M
Microsoft Teams

All-in-one collaboration hub with chat, meetings, and file sharing by Microsoft

★ 4.4/5Founded 2017320M+ monthly active users users
Try Microsoft Teams Free →
D
Dialpad

AI-powered business communications platform with voice, video, and messaging

★ 4.3/5Founded 2012100K+ businesses users
Try Dialpad Free →

⚡ Quick Stats

⭐
Avg Rating
Microsoft Teams4.4/5
Dialpad4.3/5
🏆 Microsoft Teams wins
💰
Starting Price
Microsoft Teams$4/mo
Dialpad$27/mo
🏆 Microsoft Teams wins
🔧
Features
Microsoft Teams15
Dialpad15
🏆 Microsoft Teams wins
🎁
Free Plan
Microsoft TeamsYes ✓
DialpadNo
🏆 Microsoft Teams wins

📊 Ratings Breakdown

M

Microsoft Teams

4.4/5 avg
G2 Score4.3/5
Capterra Score4.5/5
Overall Avg4.4/5
D

Dialpad

4.3/5 avg
G2 Score4.4/5
Capterra Score4.3/5
Overall Avg4.35/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Microsoft Teams if you need:
  • ✓ Chat & Channels
  • ✓ File Sharing
  • ✓ Screen Sharing
  • ✓ Recording & Transcription
  • ✓ Breakout Rooms
Try Microsoft Teams Free →
Choose Dialpad if you need:
  • ✓ AI-powered Calling
  • ✓ SMS/MMS
  • ✓ Team Messaging
  • ✓ AI Transcription
  • ✓ Real-time Coaching
Try Dialpad Free →

🔧 Feature Comparison

Microsoft Teams uniquely offers Chat & Channels, File Sharing, Screen Sharing. Dialpad uniquely offers AI-powered Calling, SMS/MMS, Team Messaging. Both share 1 features including Video Meetings.

Feature
Microsoft Teams
Dialpad
Video Meetings
✓
✓
Chat & Channels
✓
✗
File Sharing
✓
✗
Screen Sharing
✓
✗
Recording & Transcription
✓
✗
Breakout Rooms
✓
✗
Whiteboard
✓
✗
Together Mode
✓
✗
Background Effects
✓
✗
Live Captions
✓
✗
Polls
✓
✗
Copilot AI
✓
✗
Calendar Integration
✓
✗
Apps & Bots
✓
✗
Phone System
✓
✗
AI-powered Calling
✗
✓
SMS/MMS
✗
✓
Team Messaging
✗
✓
AI Transcription
✗
✓
Real-time Coaching
✗
✓
Call Analytics
✗
✓
IVR
✗
✓
Call Routing
✗
✓
CRM Integration
✗
✓
Voicemail Transcription
✗
✓
Mobile App
✗
✓
Browser Extension
✗
✓
Number Porting
✗
✓
Global Coverage
✗
✓
Total Features
15
15

💰 Pricing Comparison

Microsoft Teams starts at $4/mo, 85% cheaper than Dialpad's $27/mo.

M

Microsoft Teams Plans

Free tier available

Free
Free
  • • 100 participants
  • • 60-min meetings
  • • 5GB storage
Microsoft Teams EssentialsBest Value
$4/user/mo
  • • 300 participants
  • • 30-hr meetings
Microsoft 365 Business Basic
$6/user/mo
  • • 300 participants
  • • 1TB storage
Microsoft 365 Business Standard
$12.5/user/mo
  • • Desktop Office apps
  • • Webinars
Full Microsoft Teams pricing breakdown →
D

Dialpad Plans

Paid plans only

StandardBest Value
$27/user/mo
  • • Unlimited calling
  • • AI meetings
  • • SMS
Pro
$35/user/mo
  • • CRM integration
  • • Global SMS
Enterprise
Custom
  • • 100% uptime SLA
  • • Priority support
Full Dialpad pricing breakdown →
🔔 Get notified when prices change

❓ Frequently Asked Questions

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