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Dialpad

video conferencing

AI-powered business communications platform with voice, video, and messaging

โ˜…โ˜…โ˜…โ˜…โ˜†
4.4G2
โšก Founded 2012๐Ÿ‘ฅ 100K+ businesses users
$27/mo
Starting Price
4.4/5
G2 Rating
100K+ businesses
Users
No
Free Trial

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โœจ Key Features

โœ“AI-powered Calling
โœ“Video Meetings
โœ“SMS/MMS
โœ“Team Messaging
โœ“AI Transcription
โœ“Real-time Coaching
โœ“Call Analytics
โœ“IVR
โœ“Call Routing
โœ“CRM Integration
โœ“Voicemail Transcription
โœ“Mobile App
โœ“Browser Extension
โœ“Number Porting
โœ“Global Coverage

๐Ÿ’ฐ Pricing Plans

Standard$27/mo
Unlimited calling ยท AI meetings
Pro$35/mo
CRM integration ยท Global SMS
Enterprise$null/mo
100% uptime SLA ยท Priority support

โญ User Reviews

4.0/ 5
5 Reviews
๐Ÿ‘ 80% would recommend
Capterra 4.0
Ease of Use
4.2
Output Quality
4
Value for Money
3.6
Customer Support
3.2
Features
4.2
Sort:
G
Grace WalshBrand Managerโœ“ Verifiedsmall-businessFeb 22, 2026
โ˜…โ˜…โ˜…โ˜…โ˜†Strong tool overall

Dialpad is reliable and the video quality is excellent. The breakout rooms feature is well-implemented. Minus one star because the desktop app uses a lot of RAM, which is an issue on older machines.

S
Seun TanakaData Analystโœ“ VerifiedstudentMay 28, 2025
โ˜…โ˜…โ˜…โ˜…โ˜†Solid choice, highly recommend

Dialpad is reliable and the video quality is excellent. The breakout rooms feature is well-implemented. Minus one star because the desktop app uses a lot of RAM, which is an issue on older machines.

J
Julia JonesSocial Media Managerโœ“ VerifiedagencyAug 2, 2025
โ˜…โ˜…โ˜…โ˜…โ˜…5 stars, no hesitation

Dialpad is the standard for remote work for a reason. The reliability is exceptional โ€” we haven't had a dropped call in months. Webinar features handle 500-person all-hands without issues.

P
Priya AndersenOperations ManagerfreelancerFeb 22, 2026
โ˜…โ˜…โ˜†โ˜†โ˜†Too many rough edges

Dialpad was disappointing. The feature list looks impressive but execution is lacking โ€” several advertised features don't work as described. Looking for alternatives now.

A
Astrid SmithTeam Leadโœ“ VerifiedstartupMar 5, 2025
โ˜…โ˜…โ˜…โ˜…โ˜…Exceeded all expectations

Dialpad is the standard for remote work for a reason. The reliability is exceptional โ€” we haven't had a dropped call in months. Webinar features handle 500-person all-hands without issues.