CompareStack/Webex by Cisco vs Dialpad
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Updated March 2026 · Independent Analysis

Webex by CiscovsDialpad

Webex by Cisco starts at $14.5/mo, 46% cheaper than Dialpad's $27/mo. Both rated 4.3/5 by users.

W
Webex by Cisco

Enterprise video conferencing and collaboration platform by Cisco

★ 4.3/5Founded 199570M+ monthly users users
Try Webex by Cisco Free →
D
Dialpad

AI-powered business communications platform with voice, video, and messaging

★ 4.3/5Founded 2012100K+ businesses users
Try Dialpad Free →

⚡ Quick Stats

⭐
Avg Rating
Webex by Cisco4.3/5
Dialpad4.3/5
🏆 Webex by Cisco wins
💰
Starting Price
Webex by Cisco$14.5/mo
Dialpad$27/mo
🏆 Webex by Cisco wins
🔧
Features
Webex by Cisco15
Dialpad15
🏆 Webex by Cisco wins
🎁
Free Plan
Webex by CiscoYes ✓
DialpadNo
🏆 Webex by Cisco wins

📊 Ratings Breakdown

W

Webex by Cisco

4.3/5 avg
G2 Score4.3/5
Capterra Score4.4/5
Overall Avg4.35/5
D

Dialpad

4.3/5 avg
G2 Score4.4/5
Capterra Score4.3/5
Overall Avg4.35/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Webex by Cisco if you need:
  • ✓ Screen Sharing
  • ✓ Recording
  • ✓ Transcription
  • ✓ AI Assistant
  • ✓ Breakout Rooms
Try Webex by Cisco Free →
Choose Dialpad if you need:
  • ✓ AI-powered Calling
  • ✓ SMS/MMS
  • ✓ Team Messaging
  • ✓ AI Transcription
  • ✓ Real-time Coaching
Try Dialpad Free →

🔧 Feature Comparison

Webex by Cisco uniquely offers Screen Sharing, Recording, Transcription. Dialpad uniquely offers AI-powered Calling, SMS/MMS, Team Messaging. Both share 1 features including Video Meetings.

Feature
Webex by Cisco
Dialpad
Video Meetings
✓
✓
Screen Sharing
✓
✗
Recording
✓
✗
Transcription
✓
✗
AI Assistant
✓
✗
Breakout Rooms
✓
✗
Whiteboard
✓
✗
Polls
✓
✗
Chat
✓
✗
Calling
✓
✗
Virtual Backgrounds
✓
✗
Noise Removal
✓
✗
Gesture Recognition
✓
✗
Real-time Translation
✓
✗
Hardware Integration
✓
✗
AI-powered Calling
✗
✓
SMS/MMS
✗
✓
Team Messaging
✗
✓
AI Transcription
✗
✓
Real-time Coaching
✗
✓
Call Analytics
✗
✓
IVR
✗
✓
Call Routing
✗
✓
CRM Integration
✗
✓
Voicemail Transcription
✗
✓
Mobile App
✗
✓
Browser Extension
✗
✓
Number Porting
✗
✓
Global Coverage
✗
✓
Total Features
15
15

💰 Pricing Comparison

Webex by Cisco starts at $14.5/mo, 46% cheaper than Dialpad's $27/mo.

W

Webex by Cisco Plans

Free tier available

Free
Free
  • • 100 participants
  • • 40-min meetings
MeetBest Value
$14.5/user/mo
  • • 200 participants
  • • 24-hr meetings
Suite
$25/user/mo
  • • 1000 participants
  • • Calling
  • • Messaging
Enterprise
Custom
  • • Custom limits
  • • Advanced security
Full Webex by Cisco pricing breakdown →
D

Dialpad Plans

Paid plans only

StandardBest Value
$27/user/mo
  • • Unlimited calling
  • • AI meetings
  • • SMS
Pro
$35/user/mo
  • • CRM integration
  • • Global SMS
Enterprise
Custom
  • • 100% uptime SLA
  • • Priority support
Full Dialpad pricing breakdown →
🔔 Get notified when prices change

❓ Frequently Asked Questions

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