CompareStack/Salesforce vs Capsule CRM
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Updated March 2026 · Independent Analysis

SalesforcevsCapsule CRM

Capsule CRM starts at $21/mo, 16% cheaper than Salesforce's $25/mo. Capsule CRM is rated higher at 4.6/5 vs Salesforce's 4.4/5.

S
Salesforce

The world's #1 CRM platform for sales, service, marketing, and more

★ 4.4/5Founded 1999150K+ customers users
Try Salesforce Free →
C
Capsule CRM

Smart, simple online CRM for managing contacts and sales pipeline

★ 4.6/5Founded 200910K+ companies users
Try Capsule CRM Free →

⚡ Quick Stats

⭐
Avg Rating
Salesforce4.4/5
Capsule CRM4.6/5
🏆 Capsule CRM wins
💰
Starting Price
Salesforce$25/mo
Capsule CRM$21/mo
🏆 Capsule CRM wins
🔧
Features
Salesforce15
Capsule CRM15
🏆 Salesforce wins
🎁
Free Plan
SalesforceYes ✓
Capsule CRMYes ✓

📊 Ratings Breakdown

S

Salesforce

4.4/5 avg
G2 Score4.4/5
Capterra Score4.4/5
Overall Avg4.4/5
C

Capsule CRM

4.6/5 avg
G2 Score4.7/5
Capterra Score4.5/5
Overall Avg4.6/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Salesforce if you need:
  • ✓ Opportunity Management
  • ✓ Lead Management
  • ✓ Sales Forecasting
  • ✓ Reports & Dashboards
  • ✓ AppExchange Marketplace
Try Salesforce Free →
Choose Capsule CRM if you need:
  • ✓ Sales Pipeline
  • ✓ Task Management
  • ✓ Calendar
  • ✓ Custom Fields
  • ✓ Tags
Try Capsule CRM Free →

🔧 Feature Comparison

Salesforce uniquely offers Opportunity Management, Lead Management, Sales Forecasting. Capsule CRM uniquely offers Sales Pipeline, Task Management, Calendar. Both share 4 features including Contact Management, Workflow Automation, Email Integration.

Feature
Salesforce
Capsule CRM
Contact Management
✓
✓
Workflow Automation
✓
✓
Email Integration
✓
✓
Mobile App
✓
✓
Opportunity Management
✓
✗
Lead Management
✓
✗
Sales Forecasting
✓
✗
Reports & Dashboards
✓
✗
AppExchange Marketplace
✓
✗
Einstein AI
✓
✗
Custom Objects
✓
✗
API Access
✓
✗
Marketing Automation
✓
✗
Service Cloud
✓
✗
Commerce Cloud
✓
✗
Sales Pipeline
✗
✓
Task Management
✗
✓
Calendar
✗
✓
Custom Fields
✗
✓
Tags
✗
✓
Reporting
✗
✓
API
✗
✓
Integrations
✗
✓
Import/Export
✗
✓
Activity History
✗
✓
Track Milestones
✗
✓
Total Features
15
15

💰 Pricing Comparison

Capsule CRM starts at $21/mo, 16% cheaper than Salesforce's $25/mo.

S

Salesforce Plans

Free tier available

Free Suite
Free
  • • Up to 2 users
  • • Lead & contact management
  • • Basic email marketing
Starter SuiteBest Value
$25/user/mo
  • • Sales flows
  • • Email marketing
  • • Commerce storefront
Pro Suite
$100/user/mo
  • • Forecasting
  • • Quoting
  • • AppExchange access
Enterprise
$165/user/mo
  • • Advanced customization
  • • Workflow automation
Unlimited
$330/user/mo
  • • Premier support
  • • Sandbox
  • • Full AI
Full Salesforce pricing breakdown →
C

Capsule CRM Plans

Free tier available

Free
Free
  • • 250 contacts
  • • 2 users
StarterBest Value
$21/user/mo
  • • 30K contacts
  • • 1 pipeline
Growth
$38/user/mo
  • • 60K contacts
  • • 5 pipelines
  • • Workflow automation
Advanced
$60/user/mo
  • • 120K contacts
  • • 50 pipelines
  • • Custom reports
Ultimate
$75/user/mo
  • • 240K contacts
  • • Implementation support
Full Capsule CRM pricing breakdown →
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❓ Frequently Asked Questions

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