Homeโ€บLoom vs Dialpad
Updated March 2026 ยท Independent Analysis

LoomvsDialpad

Loom starts at $15/mo, 44% cheaper than Dialpad's $27/mo. Loom is rated higher at 4.7/5 vs Dialpad's 4.3/5.

L
Loom

Async video messaging platform for screen recording and communication

โ˜… 4.7/5Founded 201625M+ users users
Try Loom Free โ†’
D
Dialpad

AI-powered business communications platform with voice, video, and messaging

โ˜… 4.3/5Founded 2012100K+ businesses users
Try Dialpad Free โ†’

โšก Quick Stats

โญ
Avg Rating
Loom4.7/5
Dialpad4.3/5
๐Ÿ† Loom wins
๐Ÿ’ฐ
Starting Price
Loom$15/mo
Dialpad$27/mo
๐Ÿ† Loom wins
๐Ÿ”ง
Features
๐Ÿ† Loom wins
๐ŸŽ
Free Plan
LoomYes โœ“
๐Ÿ† Loom wins

๐Ÿ“Š Ratings Breakdown

L

Loom

4.7/5 avg
G2 Score4.7/5
Capterra Score4.7/5
Overall Avg4.7/5
D

Dialpad

4.3/5 avg
G2 Score4.4/5
Capterra Score4.3/5
Overall Avg4.35/5

โšก Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Loom if you need:
  • โœ“ Screen Recording
  • โœ“ Camera Recording
  • โœ“ AI Summary
  • โœ“ Transcription
  • โœ“ Auto Chapters
Try Loom Free โ†’
Choose Dialpad if you need:
  • โœ“ AI-powered Calling
  • โœ“ Video Meetings
  • โœ“ SMS/MMS
  • โœ“ Team Messaging
  • โœ“ AI Transcription
Try Dialpad Free โ†’

๐Ÿ”ง Feature Comparison

Loom uniquely offers Screen Recording, Camera Recording, AI Summary. Dialpad uniquely offers AI-powered Calling, Video Meetings, SMS/MMS. Both share 0 features.

Feature
Loom
Dialpad
Screen Recording
โœ“
โœ—
Camera Recording
โœ“
โœ—
AI Summary
โœ“
โœ—
Transcription
โœ“
โœ—
Auto Chapters
โœ“
โœ—
Comments & Reactions
โœ“
โœ—
CTA Buttons
โœ“
โœ—
Password Protection
โœ“
โœ—
Custom Branding
โœ“
โœ—
Analytics
โœ“
โœ—
Drawing Tools
โœ“
โœ—
Trim & Edit
โœ“
โœ—
Chrome Extension
โœ“
โœ—
Desktop App
โœ“
โœ—
Integrations
โœ“
โœ—
AI-powered Calling
โœ—
โœ“
Video Meetings
โœ—
โœ“
SMS/MMS
โœ—
โœ“
Team Messaging
โœ—
โœ“
AI Transcription
โœ—
โœ“
Real-time Coaching
โœ—
โœ“
Call Analytics
โœ—
โœ“
IVR
โœ—
โœ“
Call Routing
โœ—
โœ“
CRM Integration
โœ—
โœ“
Voicemail Transcription
โœ—
โœ“
Mobile App
โœ—
โœ“
Browser Extension
โœ—
โœ“
Number Porting
โœ—
โœ“
Global Coverage
โœ—
โœ“
Total Features
15
15

๐Ÿ’ฐ Pricing Comparison

Loom starts at $15/mo, 44% cheaper than Dialpad's $27/mo.

L

Loom Plans

Free tier available

Starter
Free
  • โ€ข 25 videos
  • โ€ข 5-min limit
BusinessBest Value
$15/creator/mo
  • โ€ข Unlimited videos
  • โ€ข AI features
Enterprise
Custom
  • โ€ข SSO/SCIM
  • โ€ข Advanced security
Full Loom pricing breakdown โ†’
D

Dialpad Plans

Paid plans only

StandardBest Value
$27/user/mo
  • โ€ข Unlimited calling
  • โ€ข AI meetings
  • โ€ข SMS
Pro
$35/user/mo
  • โ€ข CRM integration
  • โ€ข Global SMS
Enterprise
Custom
  • โ€ข 100% uptime SLA
  • โ€ข Priority support
Full Dialpad pricing breakdown โ†’
๐Ÿ”” Get notified when prices change

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