Homeโ€บKeap vs SugarCRM
Updated March 2026 ยท Independent Analysis

KeapvsSugarCRM

SugarCRM starts at $19/mo, 94% cheaper than Keap's $299/mo. Keap is rated higher at 4.2/5 vs SugarCRM's 3.8/5.

K
Keap

CRM and automation platform for small businesses and entrepreneurs

โ˜… 4.2/5Founded 2001200K+ users users
Try Keap Free โ†’
S
SugarCRM

AI-powered CRM platform for mid-market and enterprise businesses

โ˜… 3.8/5Founded 20047K+ customers users
Try SugarCRM Free โ†’

โšก Quick Stats

โญ
Avg Rating
Keap4.2/5
๐Ÿ† Keap wins
๐Ÿ’ฐ
Starting Price
Keap$299/mo
SugarCRM$19/mo
๐Ÿ† SugarCRM wins
๐Ÿ”ง
Features
๐Ÿ† Keap wins
๐ŸŽ
Free Plan

๐Ÿ“Š Ratings Breakdown

K

Keap

4.2/5 avg
G2 Score4.2/5
Capterra Score4.1/5
Overall Avg4.15/5
S

SugarCRM

3.8/5 avg
G2 Score3.8/5
Capterra Score3.8/5
Overall Avg3.8/5

โšก Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Keap if you need:
  • โœ“ Email Marketing
  • โœ“ Marketing Automation
  • โœ“ Sales Pipeline
  • โœ“ Appointments
  • โœ“ Invoicing & Payments
Try Keap Free โ†’
Choose SugarCRM if you need:
  • โœ“ Opportunity Management
  • โœ“ Sales Forecasting
  • โœ“ AI Predictions
  • โœ“ Workflow Automation
  • โœ“ Email Integration
Try SugarCRM Free โ†’

๐Ÿ”ง Feature Comparison

Keap uniquely offers Email Marketing, Marketing Automation, Sales Pipeline. SugarCRM uniquely offers Opportunity Management, Sales Forecasting, AI Predictions. Both share 2 features including Contact Management, Mobile App.

Feature
Keap
SugarCRM
Contact Management
โœ“
โœ“
Mobile App
โœ“
โœ“
Email Marketing
โœ“
โœ—
Marketing Automation
โœ“
โœ—
Sales Pipeline
โœ“
โœ—
Appointments
โœ“
โœ—
Invoicing & Payments
โœ“
โœ—
Landing Pages
โœ“
โœ—
Text Marketing
โœ“
โœ—
Lead Scoring
โœ“
โœ—
Web Forms
โœ“
โœ—
A/B Testing
โœ“
โœ—
Analytics
โœ“
โœ—
Integrations
โœ“
โœ—
E-Commerce
โœ“
โœ—
Opportunity Management
โœ—
โœ“
Sales Forecasting
โœ—
โœ“
AI Predictions
โœ—
โœ“
Workflow Automation
โœ—
โœ“
Email Integration
โœ—
โœ“
Reporting
โœ—
โœ“
API
โœ—
โœ“
Campaign Management
โœ—
โœ“
Case Management
โœ—
โœ“
Custom Fields
โœ—
โœ“
Role-based Access
โœ—
โœ“
Third-party Integrations
โœ—
โœ“
Data Enrichment
โœ—
โœ“
Total Features
15
15

๐Ÿ’ฐ Pricing Comparison

SugarCRM starts at $19/mo, 94% cheaper than Keap's $299/mo.

K

Keap Plans

Paid plans only

IgniteBest Value
$299/flat/mo
  • โ€ข 2 users
  • โ€ข 1500 contacts
  • โ€ข Email & text marketing
Grow
$399/flat/mo
  • โ€ข 3 users
  • โ€ข 2500 contacts
  • โ€ข Advanced automations
Scale
$599/flat/mo
  • โ€ข 5 users
  • โ€ข 5000 contacts
  • โ€ข Lead scoring
Full Keap pricing breakdown โ†’
S

SugarCRM Plans

Paid plans only

EssentialsBest Value
$19/user/mo
  • โ€ข Contact management
  • โ€ข Pipeline
Standard
$59/user/mo
  • โ€ข Forecasting
  • โ€ข Quotas
Advanced
$85/user/mo
  • โ€ข AI predictions
  • โ€ข Geo mapping
Premier
$135/user/mo
  • โ€ข Revenue intelligence
  • โ€ข Advanced AI
Full SugarCRM pricing breakdown โ†’
๐Ÿ”” Get notified when prices change

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