Homeโ€บClose vs Capsule CRM
Updated March 2026 ยท Independent Analysis

ClosevsCapsule CRM

Capsule CRM starts at $21/mo, 57% cheaper than Close's $49/mo. Close is rated higher at 4.7/5 vs Capsule CRM's 4.6/5.

C
Close

CRM built for inside sales teams with built-in calling and email

โ˜… 4.7/5Founded 20137K+ companies users
Try Close Free โ†’
C
Capsule CRM

Smart, simple online CRM for managing contacts and sales pipeline

โ˜… 4.6/5Founded 200910K+ companies users
Try Capsule CRM Free โ†’

โšก Quick Stats

โญ
Avg Rating
๐Ÿ† Close wins
๐Ÿ’ฐ
Starting Price
Close$49/mo
๐Ÿ† Capsule CRM wins
๐Ÿ”ง
Features
๐Ÿ† Close wins
๐ŸŽ
Free Plan
Capsule CRMYes โœ“
๐Ÿ† Capsule CRM wins

๐Ÿ“Š Ratings Breakdown

C

Close

4.7/5 avg
G2 Score4.7/5
Capterra Score4.7/5
Overall Avg4.7/5
C

Capsule CRM

4.6/5 avg
G2 Score4.7/5
Capterra Score4.5/5
Overall Avg4.6/5

โšก Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Close if you need:
  • โœ“ Built-in Calling
  • โœ“ Email Sequences
  • โœ“ SMS
  • โœ“ Pipeline Management
  • โœ“ Power Dialer
Try Close Free โ†’
Choose Capsule CRM if you need:
  • โœ“ Contact Management
  • โœ“ Sales Pipeline
  • โœ“ Task Management
  • โœ“ Calendar
  • โœ“ Email Integration
Try Capsule CRM Free โ†’

๐Ÿ”ง Feature Comparison

Close uniquely offers Built-in Calling, Email Sequences, SMS. Capsule CRM uniquely offers Contact Management, Sales Pipeline, Task Management. Both share 5 features including Custom Fields, Reporting, Integrations.

Feature
Close
Capsule CRM
Custom Fields
โœ“
โœ“
Reporting
โœ“
โœ“
Integrations
โœ“
โœ“
API
โœ“
โœ“
Mobile App
โœ“
โœ“
Built-in Calling
โœ“
โœ—
Email Sequences
โœ“
โœ—
SMS
โœ“
โœ—
Pipeline Management
โœ“
โœ—
Power Dialer
โœ“
โœ—
Predictive Dialer
โœ“
โœ—
Workflows
โœ“
โœ—
Call Recording
โœ“
โœ—
Lead Management
โœ“
โœ—
Smart Views
โœ“
โœ—
Contact Management
โœ—
โœ“
Sales Pipeline
โœ—
โœ“
Task Management
โœ—
โœ“
Calendar
โœ—
โœ“
Email Integration
โœ—
โœ“
Tags
โœ—
โœ“
Workflow Automation
โœ—
โœ“
Import/Export
โœ—
โœ“
Activity History
โœ—
โœ“
Track Milestones
โœ—
โœ“
Total Features
15
15

๐Ÿ’ฐ Pricing Comparison

Capsule CRM starts at $21/mo, 57% cheaper than Close's $49/mo.

C

Close Plans

Paid plans only

StartupBest Value
$49/user/mo
  • โ€ข 3 users
  • โ€ข Pipeline view
  • โ€ข Built-in calling
Professional
$99/user/mo
  • โ€ข Workflows
  • โ€ข Power Dialer
  • โ€ข Custom activities
Enterprise
$139/user/mo
  • โ€ข Predictive Dialer
  • โ€ข Custom objects
  • โ€ข Call coaching
Full Close pricing breakdown โ†’
C

Capsule CRM Plans

Free tier available

Free
Free
  • โ€ข 250 contacts
  • โ€ข 2 users
StarterBest Value
$21/user/mo
  • โ€ข 30K contacts
  • โ€ข 1 pipeline
Growth
$38/user/mo
  • โ€ข 60K contacts
  • โ€ข 5 pipelines
  • โ€ข Workflow automation
Advanced
$60/user/mo
  • โ€ข 120K contacts
  • โ€ข 50 pipelines
  • โ€ข Custom reports
Ultimate
$75/user/mo
  • โ€ข 240K contacts
  • โ€ข Implementation support
Full Capsule CRM pricing breakdown โ†’
๐Ÿ”” Get notified when prices change

โ“ Frequently Asked Questions

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