Homeโ€บDialpad vs RingCentral
Updated March 2026 ยท Independent Analysis

DialpadvsRingCentral

Dialpad starts at $27/mo, 10% cheaper than RingCentral's $30/mo. Both rated 4.3/5 by users.

D
Dialpad

AI-powered business communications platform with voice, video, and messaging

โ˜… 4.3/5Founded 2012100K+ businesses users
Try Dialpad Free โ†’
R
RingCentral

Unified communications platform for phone, video, and messaging

โ˜… 4.2/5Founded 1999400K+ businesses users
Try RingCentral Free โ†’

โšก Quick Stats

โญ
Avg Rating
๐Ÿ† Dialpad wins
๐Ÿ’ฐ
Starting Price
Dialpad$27/mo
๐Ÿ† Dialpad wins
๐Ÿ”ง
Features
๐Ÿ† Dialpad wins
๐ŸŽ
Free Plan

๐Ÿ“Š Ratings Breakdown

D

Dialpad

4.3/5 avg
G2 Score4.4/5
Capterra Score4.3/5
Overall Avg4.35/5
R

RingCentral

4.2/5 avg
G2 Score4.1/5
Capterra Score4.3/5
Overall Avg4.199999999999999/5

โšก Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Dialpad if you need:
  • โœ“ AI-powered Calling
  • โœ“ AI Transcription
  • โœ“ Real-time Coaching
  • โœ“ Call Analytics
  • โœ“ Call Routing
Try Dialpad Free โ†’
Choose RingCentral if you need:
  • โœ“ Business Phone
  • โœ“ Fax
  • โœ“ AI-powered Notes
  • โœ“ Call Recording
  • โœ“ Auto-Receptionist
Try RingCentral Free โ†’

๐Ÿ”ง Feature Comparison

Dialpad uniquely offers AI-powered Calling, AI Transcription, Real-time Coaching. RingCentral uniquely offers Business Phone, Fax, AI-powered Notes. Both share 6 features including Video Meetings, SMS/MMS, Team Messaging.

Feature
Dialpad
RingCentral
Video Meetings
โœ“
โœ“
SMS/MMS
โœ“
โœ“
Team Messaging
โœ“
โœ“
IVR
โœ“
โœ“
Mobile App
โœ“
โœ“
Global Coverage
โœ“
โœ“
AI-powered Calling
โœ“
โœ—
AI Transcription
โœ“
โœ—
Real-time Coaching
โœ“
โœ—
Call Analytics
โœ“
โœ—
Call Routing
โœ“
โœ—
CRM Integration
โœ“
โœ—
Voicemail Transcription
โœ“
โœ—
Browser Extension
โœ“
โœ—
Number Porting
โœ“
โœ—
Business Phone
โœ—
โœ“
Fax
โœ—
โœ“
AI-powered Notes
โœ—
โœ“
Call Recording
โœ—
โœ“
Auto-Receptionist
โœ—
โœ“
Analytics
โœ—
โœ“
Integrations
โœ—
โœ“
Webinar
โœ—
โœ“
Contact Center
โœ—
โœ“
Total Features
15
15

๐Ÿ’ฐ Pricing Comparison

Dialpad starts at $27/mo, 10% cheaper than RingCentral's $30/mo.

D

Dialpad Plans

Paid plans only

StandardBest Value
$27/user/mo
  • โ€ข Unlimited calling
  • โ€ข AI meetings
  • โ€ข SMS
Pro
$35/user/mo
  • โ€ข CRM integration
  • โ€ข Global SMS
Enterprise
Custom
  • โ€ข 100% uptime SLA
  • โ€ข Priority support
Full Dialpad pricing breakdown โ†’
R

RingCentral Plans

Paid plans only

CoreBest Value
$30/user/mo
  • โ€ข Unlimited calling
  • โ€ข 100 participants video
Advanced
$35/user/mo
  • โ€ข 300+ integrations
  • โ€ข Auto call recording
Ultra
$45/user/mo
  • โ€ข 200 participants
  • โ€ข Unlimited storage
Full RingCentral pricing breakdown โ†’
๐Ÿ”” Get notified when prices change

โ“ Frequently Asked Questions

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