Cloudways

Cloudways has been rock solid for our production infrastructure. 99.98% uptime over 18 months, and when we had an issue the support response time was under 15 minutes. The managed service options save significant DevOps time.

Cloudways has gotten better but support response times have increased since they scaled up. The infrastructure is solid but configuration documentation is lacking for complex setups.

Cloudways is a great mid-tier cloud host. Pricing is transparent (unlike some competitors), performance is consistent, and the managed database options are mature. The networking setup can be confusing initially.

Cloudways has gotten better but support response times have increased since they scaled up. The infrastructure is solid but configuration documentation is lacking for complex setups.

Cloudways was disappointing. The feature list looks impressive but execution is lacking — several advertised features don't work as described. Looking for alternatives now.